Holy Rides Transportation Network LLC (“Holy Rides,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, including our website, mobile application, and ride booking services (collectively, the “Services”).
If you have any questions about this policy, please contact us at:
Email: contact.holyrides@gmail.com
Phone: (727) 265-2963
Information We Collect
When you use Holy Rides, we may collect the following types of personal information:
Contact Information: Name, phone number, email address, mailing address.
Payment Information: Credit/debit card details, billing address.
Ride Information: Pick-up and drop-off locations, ride history, and preferences.
Device & Usage Information: IP address, device type, operating system, browser type, and activity logs.
Location Data: With your consent, we may collect precise location information to facilitate ride bookings and improve our services.
How We Use Your Information
We use your information for the following purposes:
• To provide and manage our ride services.
• To process payments and send booking confirmations.
• To send important updates such as ride status, driver notifications, and payment confirmations via SMS and email.
• To communicate promotional offers or service updates, with your consent.
• To comply with legal obligations and enforce our terms.
A2P 10DLC SMS Messaging Compliance
By opting in to receive SMS messages from Holy Rides Transportation Network LLC, you agree to the following:
Message Frequency: You may receive messages relating to ride bookings, driver assignments, ride updates, payment confirmations, and occasional marketing messages. Message frequency may vary.
Opt-Out Instructions:You may opt out of marketing or non-essential messages at any time by replying STOP to any message. You will still receive essential ride and payment notifications unless you terminate your account.
Message & Data Rates: Standard message and data rates may apply. Please check with your mobile service provider.
We will not sell, rent, or share your mobile phone number with unaffiliated third parties for their marketing purposes.
How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
• With drivers to facilitate ride services.
• With service providers who perform services on our behalf (e.g., payment processing, SMS gateway providers) under strict confidentiality agreements.
• When required by law or to protect our legal rights.
Your Privacy Rights
You may:
• Access, update, or delete your personal information by contacting us.
• Opt out of receiving marketing communications at any time.
• Disable location sharing through your device settings.
Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of material changes by posting an updated policy on our website and, when appropriate, via email or SMS.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Email: contact.holyrides@gmail.com
Phone: (727) 265-2963